Privacy Policy
1. Definitions
"Pax Africana," "we," "us," or "our" refers to Pax Africana, the dispute resolution company providing the services outlined herein.
"User," "you," or "your" refers to any individual or entity accessing or using our services.
"Personal Information" refers to any information that can identify an individual, including but not limited to name, email address, phone number, and payment information.
2. Information We Collect
a. Personal Information
We may collect the following personal information when you use our services:
Contact Information: Name, email address, phone number, mailing address.
Identification Information: Government-issued ID, business registration details.
Financial Information: Payment details, billing information.
Dispute Information: Details related to disputes, including documents and communications.
Account Information: Username, password, and other account-related information.
b. Non-Personal Information
We may also collect non-personal information such as:
Usage Data: Information about how you use our website and services.
Device Information: IP address, browser type, operating system, device identifiers.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 7).
3. How We Use Your Information
We use the collected information for various purposes, including:
Providing Services: To facilitate dispute resolution, mediation, arbitration, and other services.
Communication: To respond to your inquiries, send updates, and provide customer support.
Payment Processing: To process transactions and manage billing.
Improving Services: To analyze usage patterns and improve our website and services.
Compliance: To comply with legal obligations and protect our rights.
4. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and IT service providers.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
Encryption: Use of SSL/TLS encryption for data transmission.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Monitoring: Continuous monitoring of our systems for potential vulnerabilities and breaches.
Data Minimization: Collecting only the information necessary to provide our services.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Restriction: Request restriction of processing your personal information.
Data Portability: Request a copy of your personal information in a structured, machine-readable format.
Opt-Out: Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries outside of your residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodicall